Smart
S.M.A.R.T
Role Framework
Replaces fragmented, over-engineered roles with a business-aligned, risk-aware, and scalable authorization model built for ECC, S/4HANA, and future SAP landscapes.
Many organizations face challenges with SAP role design, leading to security risks, inefficiencies, and increased costs. The S.M.A.R.T Role Framework by ToggleNow addresses these issues by ensuring roles are secure, compliant, and cost-efficient. Our approach aligns roles with business tasks, eliminates Segregation of Duties (SoD) conflicts, and optimizes SAP licensing.
What is S.M.A.R.T?
The S.M.A.R.T model is a role design philosophy focusing on three critical pillars
Task
Alignment
Roles are tailored to specific user responsibilities, streamlining workflows and eliminating unnecessary access to enhance productivity.
Segregation of Duties (SoD) Compliance
Embeds Segregation of Duties principles to prevent conflicts of interest, mitigate fraud risks, and meet stringent regulatory requirements.
License
Optimization
Aligns roles with SAP licensing categories to minimize costs while maintaining full operational functionality.
Built by SAP Security leaders.
Trusted by enterprises
Why Choose S.M.A.R.T?
Research shows 7 out of 10 enterprises rely on outdated authorizations, leading to higher operational costs and risks. The S.M.A.R.T model reduces these risks by:
- Minimizing the need for frequent modifications.
- Reducing support resource demands.
Ensuring audit readiness and compliance. - Redesigning authorizations is an investment, not an expense, saving costs and aligning with SAP licensing requirements.
Design Principles
Task
Mapping
We begin by aligning user roles with current business functions and responsibilities. This ensures each role supports actual job duties, eliminating redundant or obsolete access.
SoD
Analysis
Our approach includes a comprehensive SoD risk analysis to identify conflicting access rights that could lead to fraud or compliance violations.
License
Profiling
Licensing costs can quickly spiral out of control if roles are not optimized. We analyze usage patterns and reassign roles to match the lowest possible SAP licensing category—without compromising productivity.
Iterative Refinement
Role design is not a one-time task. We engage with key stakeholders to gather feedback and continuously refine role definitions.
Frequently asked questions
Questions you might have about our solution
Still have questions?
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1. What is the S.M.A.R.T Role Framework?
The S.M.A.R.T Role Framework is ToggleNow’s structured methodology for SAP role redesign focused on Secure, Minimal, Aligned, Risk-aware, and Task-based access. It replaces transaction-driven and over-engineered roles with business-aligned access models that reduce SoD conflicts, improve audit defensibility, and support scalable SAP security across ECC and S/4HANA environments.
2. When should an organization redesign its SAP roles?
SAP role redesign becomes essential during S/4HANA migration, recurring audit findings, SoD violations, role sprawl, licensing pressure, or frequent emergency access usage. If roles are built around transactions instead of business tasks, contain manual authorization objects, or lack SU24 alignment, a S.M.A.R.T-based redesign helps reset the access model and prevent future control failures.
3. How does the S.M.A.R.T framework improve compliance and audit outcomes?
S.M.A.R.T embeds compliance directly into role design by enforcing least-privilege access, task-level authorization mapping, and SoD-aware role boundaries. It aligns roles with SAP standard authorization checks and audit expectations, producing clean access reports, traceable design logic, and consistent control evidence—significantly reducing audit remediation effort and repeat observations.
4. Can S.M.A.R.T Role Redesign reduce SAP SoD risks?
Yes. The framework proactively reduces SoD risks by separating incompatible business tasks at the role level, eliminating over-authorization, and minimizing firefighter dependency. Instead of relying on post-facto SoD analysis tools, S.M.A.R.T prevents conflicts by design—resulting in fewer risks, simpler mitigations, and stronger preventive controls.
5. Does S.M.A.R.T Role Redesign help optimize SAP licensing?
Absolutely. By removing unused transactions, excessive authorizations, and role overlaps, S.M.A.R.T enables accurate license classification and cleaner user-to-license mapping. This directly supports SAP license optimization efforts, reduces indirect access exposure, and ensures users are provisioned only with access—and licenses—required for their actual job responsibilities.
6. What tools and techniques does ToggleNow use for S.M.A.R.T role design?
ToggleNow leverages SAP-native capabilities (SU24, STAUTHTRACE, usage logs), audit insights, and proprietary analysis accelerators to design roles grounded in real system usage. The approach avoids black-box role tools, ensures transparency, and produces role designs that are technically accurate, audit-defensible, and operationally sustainable.