How Many Times Have You Compiled A List Of Firefigther Log Review Requests That Are Long Pending For Review And Need To Be Closed?

Firefighter Log Review Request

One of our clients had a similar situation and assigned this task to a dedicated resource who would compile a list once a week, identify the respective controllers, and send follow-up emails.

Tracking them back is a mess and it didn’t yield any results. ToggleNow automated this activity where SLAs for these requests can be managed easily. We’ve added escalation capabilities, where if the request is not closed by the due date, a notification email is sent to the Controller’s Manager. The subsequent escalations can include his/her manager’s manager too.

By automating these manual firefighter log review request processes, our client will be able to focus now on other business activities. This automation eliminates the need for manual extractions, follow-ups, and report trackings which frees the client to spend huge time and money. Get in touch with our SMEs today!

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Raghu Boddu

Meet Raghu Boddu an expert in SAP Security and Governance, Risk, and Compliance (GRC). With over 20+ years of experience in the field, Raghu has a deep understanding of the nuances and complexities of SAP systems and how to keep them secure. Raghu has worked with various clients across different industries, helping them implement effective security and GRC strategies to protect their sensitive data and meet regulatory compliance requirements. Raghu is a respected thought leader in the SAP security and GRC community, regularly sharing insights and best practices through presentations and publications. Whether you’re looking to improve the security of your SAP system or ensure compliance with relevant regulations, Raghu can provide the guidance and expertise you need to succeed.

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